When you get a message from someone using someone else’s account or phone number, you know. “Hello, this is so and so, can you call me back?” You get that pit in your stomach that something is wrong with whoever owns that account. I’ve been that person in the past, the one charged with updating the social media of a friend who was involved in a serious accident and was undergoing brain surgery.
But yesterday, I was on the receiving end of that message. “Jaq,” the message read. “Call Gail.”
I knew. I didn’t know the details until I called, and the phone was answered by someone else, but this wasn’t going to be good news. I just didn’t know how bad it was going to be. Continue reading